Terms and Conditions

Introduction

The purpose of this document is to establish conditions of use of website https://fpnlanguages.com, as well as conditions of our lessons.

Please read these TERMS AND CONDITIONS and PRIVACY POLICY carefully before using this website. You may print these terms and conditions if you wish. By using this website you accept our TERMS AND CONDITIONS, as well as our PRIVACY POLICY, so if you do not agree, you should not use this website.


General information

We inform you that the ownership of the website corresponds to:

Company name: Francesca Pellegrini
VAT nr: Y5200080R
Business address:Marià Benlliure, 56 3º 08940 Cornellà de Llobregat
E-mail: info@fpnlanguages.com
Telephone nr: (+34) 644 73 22 17


Use of site

By using this website, you agree to the following:

  • Use this website solely for the purpose of getting informed about our services and contacting us.
  • Provide your contact information in a truthful and exact way in order to be able to contact you.

Protection of personal data

On the privacy policy page, we inform you about our policy regarding the treatment and protection of personal data that may be collected by browsing or through contact forms. You can access the privacy policy from the web page at any moment.


Services description

We offer online Italian and Spanish language lessons for individuals and companies.

We also offer preparation courses for official Italian and Spanish exams, intensive Italian and Spanish courses and specific Italian and Spanish online courses.

Lessons are held live by videoconference through the platforms enabled for it (for example, Skype).


Lessons fees

All current taxes are included in the prices of the lessons. We reserve the right to modify the prices at any time, although the lessons will be invoiced based on the price in force at the time of formalizing the hiring of the lessons.

At the time of formalizing the contracting of the lessons, the total price of the lessons will be indicated, as indicated in the following sections.

No enrolment will be paid, only the amount of the lessons.


How to contract our lessons

To contract the lessons, you must send us a message through our contact page on our website https://es.fpnlanguages.com/contact.php or through our email info@fpnlanguages.com

Once we have received your message, we will contact you to send you additional information about the lessons in which you are interested, the dates and schedule available for lessons by videoconference, and to send you the conditions for providing the service.

You will only be asked for the data necessary to carry out the lessons, as well as for the corresponding invoice.

The receipt of the bank transfer constitutes proof of the transactions carried out.

The hiring of the lessons is not formalized until the process is finished, which will happen when you send us a message with the acceptance of the conditions of provision of the service. This step is a binding commitment.

There are no hiring limits. You can hire the number of lessons you need, without established maximums.


Way to pay

You can use the following payment method: bank transfer.

Payment will be made monthly, at the end of the month in which the lessons have been held, until the 5th of the following month. The amount will be the one corresponding to the lessons carried out during the month.

Payments are only accepted in EUROS.


Lessons cancellation by us

We reserve the right to cancel lessons with a student with whom there is a dispute.

Likewise, we can cancel lessons for justified reasons. In this case, an alternative schedule will be sought. In case of not finding an alternative schedule, the lesson will not be billed.


Lessons cancellation by the student

If you want to cancel a lesson, send us an email to info@fpnlanguages.com at least 6 hours before the start of the lesson.

In the event that you do not notify the cancellation of a lesson, do not show up for the lesson or notify it within 6 hours prior to the start of the lesson, that lesson will be considered as completed and, therefore, it will be billed at the end of month.


Invoice for lessons held

You can request at any time a copy of corresponding invoices to be sent by electronic means.


Customer service

For any questions, suggestions, claims or queries about the lessons, you can contact us by email at info@fpnlanguages.com.

We will respond to your request as soon as possible and, in any case, within one month. In the event that your request is not satisfactorily resolved, you may go to ordinary jurisdiction as indicated below.


Responsibilities

Access to and use of this website is at your own risk. We will not guarantee:

  • Infallibility, availability, continuity, non-existence of security deficiencies of website
  • That content of page or information that passes through it is free of viruses or other harmful elements, as well as errors, omissions or inaccuracies.
  • Possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in operation of website.
  • Delays or blockages in use of this page caused by deficiencies or overloading of data processing centre, or damage that may be caused by third parties through illegitimate intromissions beyond our control.
  • We are exonerated from liability for any damage that you may suffer as a result of errors, defects or omissions in information provided, if it comes from other sources.

Mere access to website does not imply any type of commercial relationship between us.

We have no liability for any loss of profits, loss of business, business interruption or loss of business opportunity you suffer.


Cession of rights and obligations

Contract is binding on both you and us, as well as our respective successors, assignees and successors in title. You may not transmit, assign, encumber or otherwise transfer a contract or any of your rights or obligations under it without our prior written consent. We may transmit, assign, encumber, subcontract or otherwise transfer a contract or any of our rights or obligations under it at any time during its term. For the avoidance of doubt, any such transmissions, assignments, encumbrances or other transfers will not affect any rights, if any, that you, as a consumer, may have at law, nor will it void, reduce or otherwise limit any warranties, express or implied, that we may have given to you.


Information and contents of website

Information displayed on website is current as of the date of last update. We reserve the right to update / modify / remove information from this website at any time without notice.

In the event that the web page contains links to other web pages and materials of third parties, these links are provided for informational purposes only, without us having any control over the content of these web pages or materials. Therefore, we do not accept any responsibility for any damage or loss arising from its use.

We reserve the right to modify this Terms and Conditions. Changes made will not be retroactive. If you do not agree with changes, we recommend do not use our website.


Virus, hacking and other computer attacks

You must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other technologically harmful or damaging programs or material.

You shall not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database connected to our website.

You agree not to attack this website.

Failure to comply with this clause could lead to the commission of infraction punishable by the applicable regulations. We will report any such breach to relevant authorities and we will cooperate with them to discover the offender identity.

Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website.

We will not be liable for any loss or damage resulting from a denial-of-service attack, viruses or any other technologically harmful or disruptive programs or materials that may affect your computer, computer equipment, data or materials as a consequence of use of this web page or content download from web or to which it redirects.


Intellectual property and copyright

You acknowledge and agree that all copyright, trademark and other intellectual property rights in and to any material or content provided as part of website shall remain at all times vested in Francesca Pellegrini. You may use such material only as expressly authorized.


Applicable law and jurisdiction

Website use and the contracting of the lessons shall be governed by Spanish law. Any dispute arising out of or in connection with website use or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.